Shipping policy

At Sweet Bow Co., we strive to ensure that your orders are delivered promptly and securely. Please review our shipping policy for details on how we handle shipping.

1. Processing Time

  • Order Processing: Orders are typically processed within 1-3 business days after payment is received. Orders placed on weekends or holidays will be processed the next business day.
  • Custom Orders: Please allow additional time for processing custom or personalized items.

2. Shipping Rates and Delivery Times

  • Domestic Shipping: We offer standard shipping within [Your Country]. Shipping costs are calculated at checkout based on your location and the weight of your order.
  • International Shipping: We ship worldwide! International shipping costs and delivery times vary depending on the destination. Customers are responsible for any customs fees or import taxes that may apply.

3. Shipping Methods

  • We offer a variety of shipping options, including standard and expedited shipping. You can select your preferred method at checkout.
  • Once your order is shipped, you will receive a confirmation email with tracking information.

4. Delivery Times

  • Estimated Delivery: Delivery times vary based on your location and the shipping method selected. Standard domestic shipping typically takes 3-7 business days.
  • Delays: Please note that delivery times are estimates and are not guaranteed. Delays may occur due to factors beyond our control, such as weather, customs processing, or carrier issues.

5. Shipping Address

  • Please ensure that your shipping address is correct and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
  • If an order is returned to us due to an incorrect address, the customer will be responsible for the cost of re-shipping.

6. Lost or Damaged Packages

  • Lost Packages: If your package is lost in transit, please contact us at [your email address], and we will work with the carrier to resolve the issue. Please allow time for us to investigate the situation.
  • Damaged Packages: If your order arrives damaged, please take photos of the damage and contact us within 48 hours of receiving the package. We will assist you in filing a claim with the carrier and will work to resolve the issue.

7. Contact Us

If you have any questions about our Shipping Policy, please contact us.